Legal Notice


These general conditions of sale are concluded between: The company Canobio SARL with capital of 10,000 euros36 Paul Street Valery75116 Paris Website: www.canobio.frAdresse mail: Company registered with the RCS Paris 533 544 466Code NAF / APE: 4642Z ("" Canobio "Hereafter") ETToute natural or legal person visiting and / or wishing to make a purchase via the website; this site is accessible via the URL: The website (hereinafter referred to as the "Site") is an information website and e-commerce accessible through the Internet, open to any user of this network (hereinafter referred to as "User") .The present conditions aim to define the distance selling arrangements between Canobio and the user, from order to payment and delivery. They regulate all the steps necessary for placing the order and keep track of the order between the contracting parties. The terms and conditions may be subject to change, the conditions applicable are those in effect at the site at the time of placing the order by the User. For the purposes hereof, it is agreed that the User and Canobio will be collectively referred to as the "Parties" and individually as "Party" and that the User having validated an order will be referred to as "Buyer". User rights and obligations necessarily apply to the Buyer. It is stated that the products are intended for personal use of the User, without any direct connection with the occupation of it. The acquisition of a good or service through this site implies acceptance by the buyer of these Conditions of Sale in the words of the French legislation.



The products offered for sale by Canobio are those on the site, the day of the visit of the site by the User. The products are offered for sale in the stocks. In case of unavailability of one of the products, the Buyer will be informed as soon as possible. The products offered for sale are described with the greatest accuracy possible. However, if errors or omissions were to occur in this presentation, the responsibility Canobio could not be committed. The photographs and texts illustrating the products are indicative only and are not contractual. The photographs reflect as closely as possible the products but can not ensure a perfect similarity with the products offered for sale. Differences may result from quality color photographs, the difficulty to appear on the screen rendering of materials or, without being exhaustive, the technical adaptation. These differences may in no way be interpreted as lack of conformity and void the sale. In the event that there are not significant differences between the characteristics of the product and its representation and / or description, We can not see our liability.



Rates are quoted in Euros (€) all taxes (VAT) and are valid for France and the countries of the European Union. They take into account the French VAT, applicable on the date of the order. The prices on the site are guaranteed in the day of order within the limits of available stocks except VAT changes. Rates do not include delivery costs, which are added to the total amount due, according to what is stipulated in the conditions of our shipping rates. Canobio reserves the right, which the User agrees to modify its prices at any time but the products will be billed based on rates in effect at the time of registration of the order, subject however to the availability of such products . All orders, whatever their origin, are payable solely and exclusively in Euros. Canobio works with La Poste "Colissimo" and "Colissimo Europe" and "Colissimo International" for Asia and the US. The products offered for sale by Canobio are those on the site, the day of the visit of the site by the User. The products are offered for sale in the stocks. In case of unavailability of one of the products, the Buyer will be informed as soon as possible.



NAVIGATION INSIDE THE SITE: The user can learn about the various products offered for sale by Canobio on its website. The User may freely browse the pages of the site, without being committed to an order. REGISTRATION OF ORDER: If the user wishes to order, he will choose the different products which it has an interest, and manifest such interest by clicking on the box "Credit Card". To order the products he has chosen, the User must identify themselves by entering their email address and the password it has previously selected when creating an account, or, if This is his first order, by clicking on "Register". In the latter case, the user must accurately complete the form available to him, on which he will notably include the information necessary for identification and in particular full name, postal address. The e-mail address and password chosen by the user will be private and confidential and it will need to identify themselves later on the Site. The User is informed and agrees that the seizure of these two identifiers is worth proof of identity and manifest their consent. Once logged in user, he will validate the delivery address of the products. FINAL VALIDATION OF ORDER: After reviewing the status of his order, and once all the information requested has been completed by the user, a summary of the information and the control will appear and it will to access the secure payment site, click "continue order" to confirm their order. As soon as it validates the payment, the order is recorded and becomes irrevocable. The User becomes Purchaser. The order will be recorded on computer records Canobio and will be considered as proof of the contractual relationship between the parties. The confirmation of the order so worth signing and acceptance of transactions. CONFIRMATION OF ORDER: A summary of the order will be displayed before confirming the order. This confirmation will include all of the elements of the contract between the parties. These terms and conditions apply to purchases of any products through the Site. The User acknowledges having read prior to any order and have fully accepted, without reservation. The validation of the order confirming the full acceptance of these terms and conditions by the Buyer. The buyer declares be at least 18 years old on the date of the order or if this is the case to have parental permission to perform the command. In case of breach of these Terms and conditions of the buyer, Canobio reserves the right to cancel not yet delivered in progress and to suspend all deliveries of goods.



Payment will be made unless the server is unavailable immediately on the Internet. The proposed payment method is credit card (Carte Bleue, Visa, Eurocard / Mastercard) .The cards issued by banks outside of France must be international bank cards. The buyer guarantees Canobio the company that it has the required permission to use the payment method chosen by him, while validating his order. It is stated that by making immediate payment by credit card, the user will be automatically switched to the payment server of the secure payment platform (hereinafter called "the Bank"). The bank's server is being secured by SSL encryption (Secure Socket Layer) to protect more efficiently all the data related to payment so that at no time the user's bank details pass through the computer system Canobio. His responsibility is clear. In any event, Canobio reserves the right to refuse any order or delivery in case of: - ongoing dispute with the buyer-total or partial non-payment of a previous order by the buyer-of denied authorization for payment by credit card-banking organizations of non-payment or partial payment. Responsibility for Canobio will not be in any way be engaged. The purchaser can download and print an invoice showing VAT Canobio via its account.


Your orders are shipped within a maximum period of 48 hours, except during special operations (sales, capsule collections, promotions) that the time may be longer.

Deliveries are made throughout France and abroad, within the limits of available stocks.

- For France, Andorra and Monaco: Colissimo La Poste: After shipping, expect 3-5 days before being delivered directly to you. 8 euros. For deliveries overseas, 12 euros

- For the European Union: Delivery by Colissimo international tracking, time after shipping, from 5 to 10 days depending on the country (Saturday, Sunday and public holidays excluded) and do not keep account possible delays due to blockages in customs. 17 euros.

- For International: International delivery colissimo, the period after shipment, from 5 to 10 days depending on the country (Saturday, Sunday and public holidays excluded) and not taking into account possible delays due to blockages customs . 25 euros.


Free shipping for any order over € 200.

All possible customs fees are the responsibility of the buyer.

  The times indicated are those reported by our carriers. No refund of postage will not be granted in the case of a delivery made within a period exceeding those given. Thank you to indicate all the information about your address to facilitate delivery.

The liability of the carrier or Canobio can not be sought in case of impossibility of delivery due to an inaccuracy in the delivery address, is clear that the designation of mailboxes is prohibited. In the third unsuccessful passage of the carrier, the cost of return shipping costs will be charged to the purchaser deducted from refund. The address you provided at the time of confirmation of your order can not be changed during delivery.

The parcel will be delivered by hand: you must check the condition of the goods delivered and sign the acknowledgment which is confirmation of the order made.



You have a period of 7 days from the date of receipt to return the products to us. Products must be returned in their original packaging and must not be soiled or have been worn, washed, ironed or retouched. If sending damaged goods Canobio return them to the buyer will be required to pay the postage.


  For returns, the buyer must:

Send e-mail to customer service:, indicating the reference of your order and the reason for return, exchange or refund

Returning control colissimo recommended Canobio, 36 rue Paul Valéry 75116 Paris.

You will be informed by e-mail processing your request.

  If the buyer decides to return the goods by a different mode of return, the consignment must necessarily include options Traceability and delivery against signature. The right of withdrawal does not apply to corporations.



During the sales period, no item ended will be refunded. Only exchanges will be accepted.


Canobio fully reimburse the returned goods under the conditions described above within 30 days of receipt, (the use of bank cards Charge leads to a deferred debit).

The buyer will be reimbursed the full amount of his purchases and shipping "go" in accordance with the law Chatel. Return shipping costs are the responsibility of the buyer.


In case of exchange, Canobio will, upon request by the buyer in case the exchanged item would be at a lower price than the original article. Return shipping costs are the responsibility of the buyer, but the transshipment costs are borne by Canobio within the limit of one exchange per item ordered.




Canobio reserves the right not to fulfill orders contrary to public order and morality. Canobio accept responsibility for the use of the products ordered on the Site. Canobio has, for all stages of access to the site, the ordering process, delivery or subsequent services, an obligation of means. Responsibility for Canobio can not be held liable for any inconvenience or damage arising from the use of the Internet, including interruption of service, external intrusion or presence of computer viruses or other incident of force majeure, in accordance with the jurisprudence.Par also Canobio's liability for any breach of its contractual obligations in the event of force majeure or unforeseeable circumstances, including but are not limited to, strike, fire, disaster, failure and a generally any event preventing the proper performance of commandes.Canobio can not guarantee the expected results of a product and can not be held liable for damages of any kind, whether tangible or intangible property, which could result of the consequences of misuse of a product and any recklessness in the use of the product, or in case of allergies. It is up to the buyer to carefully read the instructions and labeling of products supplied by Canobio.


The Intelligence information collected in the context of distance selling is required, this information is necessary for processing and delivering orders and for preparing invoices. This information is strictly confidential and will not be passed to third parties. The lack of information implies the automatic rejection of the order. According to the law 78-17 of 6 January 1978 relating to data, files and liberties, the treatment of personal information collected on the Site has been the subject of a declaration (No. 1,449,580) to the Commission Nationale Informatique et Libertés. The user has the right to access, modify, rectify and delete data concerning him. To exercise this right, the User must send an e-mail to the following address: Users are informed that the Site resorts to the use of cookies. Certain web pages of the Site may contain electronic images or "web beacons" that can count the number of visitors to the page. These web beacons may be used with some of our partners, particularly to measure and improve the visibility of certain pages. In any event, the information obtained through these tags is strictly anonymous and can simply gather statistics on traffic to certain pages of the Site, in order to better serve users of the Site.


The shape of this site as well as its contents are the property of Canobio.

Canobio authorizes its visitors to electronically copy and to print on paper these elements for the sole purpose of preparing their purchases and to place an order on the website. Any other use of the Site, including reproduction for purposes other than those noted above, modification, distribution or publication, without the prior written permission of Canobio is strictly prohibited and constitutes an infringement. Photos and illustrations published in this site are not contractual.


In the event that any provision of this contract is null and void by a change in legislation, regulation or court decision, this does not affect the validity and enforceability of these terms and conditions of sale.


12. TERM

The General Conditions of Sale apply throughout the line-up of the services offered by Canobio and can be changed at any time without notice.



The General Conditions of Sale and the contract is governed by French law. In case of dispute, the French courts will have jurisdiction.

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Expédition en 24H Livraison rapide colissimo 48h/72h
excepté du 20 juillet au 1er septembre

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